Making a difference!

As an agent I can always go on and on and on about why I chose to do what I do, but what is more important this week is who I chose do do it with.  I am currently at the Marion County 4-H Fair.  I have attended this fair before and one thing I noticed this year is people are really out there looking for service, quality, and just want their agent to be held to a higher standard.  I guess you could call it "Good old fashioned service."

I have a particular brochure at my table , "Who is Erie Insurance?"  This brochure has been very popular this year.  I noticed that people were actually reading this brochure.  Not an auto, home, or life brochure but a who are we brochure.  I know of course who I chose to represent but I take for granted that sometimes others want to know who represents them and their best interests.  We are after all the professionals, but it does not just stop at the policy sale.  A company or an agency shows its true colors after your insurance has been purchased. 

Erie has been an insurer since 1925 and a lot of change has taken place in that many years, but Erie Insurance has really not changed.  Erie truly does live by the Golden Rule, treating people the same way we'd like to be treated.  To Erie it makes sense in business, and it makes sense in life.  People say we're a big insurance company that does not act like one.  They use phrases like "Fair Price" or "That means knowing what's right and doing something about it" or "Good common sense."  This is the company I chose to represent  and that is why.  This insurance carrier quite simply put does it right each and every time, no complaints, no worries, my clients are 100% taken care of and covered with the best protection out there. 

Of course, since I like to stick my nose in the claims process I thought for sure I'd run into some kind of meaty issue I could work with but without fail it has NEVER happened.  I actually get to hear the words thank you after claims it still amazes me to this day.  Once people come to Erie they tend to stay because of that good common sense approach.  Why be frustrated by your pricing, your carrier, or your agent?  We are the place to be and Brookson Insurance is steadfast in its dedication to the core values of Erie Insurance.  That is why we say "We do business better because of you!"

Erie ranked "Highest in Customer Satisfaction with the Auto Insurance Shopping Experience, Three Years in a Row" by J.D. Power and Associates"

One of the "Ward's 50" Top Performers," Ward Group's ranking based upon financial performance

Rated A+ Superior by A.M. Best Company

18th largest property / casualty insurer in the U.S.

16th largest auto insurer in the U.S.

You ask me why?  Well, this is why!

Heather Swank
Agent / Owner
Brookson Insurance LLC